No Status Info Available

Description

Message text:Device Server did not return the status information. This means that this DS is running an older firmware version
Corresponding status icon:idsman_gray
May appear in:Auto-discovery and address book access modes

Details

In the V3.xx firmware the DS returns its status information along with the response to the echo request, sent by the DS Manager during the refresh. In older firmware versions (V2.xx) the response from the DS does not contain any status information. You are recommended to upgrade your firmware to the latest version.

Programmer's info:

The DS Manager collects status information (and detects DS presence) using the Echo (X) command . In the old firmware versions this command only returned the first two fields ( nnn.nnn.nnn.nnn.nnn.nnn and ppppp ).