SIM Card Installation

Models of the OSS device with the "C" option have cellular capabilities. Cellular is ideal for environments where Wi-Fi is unavailable or unreliable, such as outdoor installations. Cellular can also be more straightforward for companies with strict IT security policies, as the OSS device does not need to connect to the company's network.

Tibbo-Provided SIM Card

Tibbo ships a compatible micro-SIM (3FF) card with all "C" option OSS devices.

Billing for SIM card data usage can be discussed with Tibbo sales at sales@tibbo.com.

Benefits of Tibbo-Provided SIM Card

• Industrial-grade durability
• Pre-installed in the device
• Location tracking of OSS devices via an API
• Connectivity with multiple network providers in over 180 countries
• Seamless operation across different locations worldwide
• Access to cellular logs and debugging information
• Competitive local data rates globally
• Unified billing for the entire fleet of OSS devices
• Real-time smart management capabilities

Using SIM Cards From Other Providers

OSS devices are not locked to Tibbo-provided SIM cards only; you can use any micro-SIM (3FF) card. Please read our Ordering Info and Specifications page for information on supported cellular technologies and network bands.

Installation

Remove the two screws at the bottom of the OSS device, separate the sub-assembly of the OSS device from its casing, and insert the micro-SIM card in the direction as shown in the two images below.

When re-assembling the OSS, check that the o-ring has not been removed, and that there is no debris that could break the seal between the two parts of the case. Finally, when reinserting the two screws, ensure they are tight and the torque is evenly distributed.